Bryan Hayes - The Power of Empathy in Sales | EP 10 | Pathfinders Podcast

Summary

In this episode, Bryan Hayes shares his journey to founding ElevateX Sales, emphasizing empathy, resilience from the 2008 crisis, and core values that guide his work. Joined by Vijayan Swaminathan, they discuss AI and blockchain in commercial real estate, political impacts on the market, and personal anecdotes on leadership and humor. They highlight the importance of global connections, fitness, curiosity, courage, and handling rejection in sales. This conversation also explores the evolving nature of success, the value of authenticity, and concludes with rapid insights on personal freedom and humor in professional life.

Takeaways

- Empathy in Sales: Empathy is crucial for sales success and understanding client needs, enabling deeper connections and genuine value in relationships.

- Purpose-Driven Journey: Brian’s career is motivated by a desire to change his family's future, highlighting the power of purpose in driving personal and professional growth.

- AI in Real Estate: Artificial intelligence can streamline processes, enhance marketing, and create efficiency in commercial real estate, aiding in client representation and market understanding.

- Networking and Opportunities: Building connections, including with unexpected individuals, opens doors to new opportunities and insights.

- Data-Driven Decision-Making: Using data to inform strategies is essential for growth and refining sales and marketing approaches.

- Value in Communication: Always bring value in conversations, especially in sales, to strengthen relationships and build trust.

- Continuous Learning: Entrepreneurship involves ongoing learning and adaptation across various mediums, from books to podcasts, which fuels growth and innovation.

- Fitness and Well-being: Maintaining a healthy lifestyle is vital for long-term energy, focus, and success in business and personal life.

Follow Bryan Hayes on:

LinkedIn : https://www.linkedin.com/in/bryan-hayes1/

Follow Elevate X Sales on:

Website : https://elevatexsales.com/

Follow our host Vijayan Swaminathan on:

LinkTree: https://linktr.ee/vijswam

Website: https://xaddwell.com

Pathfinders Podcast, presented by: XaddWell

Watch the FULL Pathfinders Global Digital Conference | Fall 2024 here : https://youtu.be/X7nk2V0VWYA

Follow our host Vijayan Swaminathan on:

Twitter | X: https://twitter.com/vijswam

LinkedIn: https://www.linkedin.com/in/vijayanswaminathan/

LinkTree: https://linktr.ee/vijswam

Follow XaddWell on:

LinkedIn: https://www.linkedin.com/company/xaddwell/

Twitter | X: https://twitter.com/xaddwell

Website: https://xaddwell.com

Inquiries: sales@xaddwell.com

Follow Pathfinders on:

LinkedIn: https://www.linkedin.com/company/the-pathfinders-podcast/

Email: pathfinders@xaddwell.com

Created by: Nova Media 

LinkedIn: https://www.linkedin.com/company/the-nova-media

Inquiries: novamedia@xaddwell.com

Chapters

04:12 Introduction to Brian Hayes and His Journey  

14:25 The Evolution of the Sales Guy  

20:27 Lessons from the 2008 Financial Crisis  

24:27 Integrating AI in Commercial Real Estate  

27:54 Understanding Tenant Representation in Real Estate

29:30 The Role of AI in Commercial Real Estate  

32:12 ElevateX: A Vision for Global Real Estate  

37:17 Impact of Politics on Real Estate Markets  

40:19 The Importance of Empathy in Sales  

47:13 Finding Humor in the Real Estate Journey  

49:00 Building Global Connections  

52:39 Redefining Success in Entrepreneurship  

54:16 Evolving Perspectives on Success  

57:40 The Challenges of Entrepreneurship  

58:32 Overcoming Personal Struggles  

01:00:13 Curiosity and Courage in Business  

01:02:20 Navigating Rejection in Sales  

01:10:18 The Power of Not Knowing  

01:11:56 Bringing Value in Conversations  

01:14:34 Individual Liberty and Freedom  

01:16:55 The Role of Humor in Sales  

01:19:34 Rapid Fire Insights and Final Thoughts

Thank You!